ESC
Using FreshStay

Guest Panel

Overview

The guest panel is the primary interface for travelers browsing and booking properties on your FreshStay platform.

Key Features

  • Property Search — Search by location, dates, guests, and amenities with an interactive map view
  • Booking Flow — Streamlined 3-step booking process with instant or request-to-book options
  • Messaging — Real-time chat with hosts using Pusher for instant communication
  • Reviews — Leave ratings and detailed reviews after checkout
  • Wishlist — Save favorite properties to wishlists for future reference
  • Trip Management — View upcoming, active, and past bookings with booking details

Registration & Login

Guests can sign up using:

  • Email and password
  • Google OAuth
  • Facebook OAuth
**Note:** Social login providers can be enabled/disabled from Admin → Settings → Authentication.

Booking Process

1

Search Properties

Use the search bar with location autocomplete, date picker, and guest count selector.

2

Review & Select

Browse results in list or map view. Filter by price, amenities, property type, and ratings.

3

Complete Booking

Select dates, review pricing breakdown, apply coupons, and pay securely via Stripe, PayPal, or Razorpay.

Profile Management

Guests can manage their profile including:

  • Personal information and avatar
  • Verification documents (ID + selfie)
  • Payment methods
  • Notification preferences
  • Language and currency settings

Was this page helpful?